Car Buyer's Bill of Rights
Buying a car can make some people nervous. It's scary out there. That's why I created my Car Buyer's Bill of Rights. When you buy a car from Napa Chrysler Jeep Dodge Ram Volvo Kia it's a whole different world than when you buy somewhere else.
Shopping at my store is fun and worry free because when you're here, you're entitled to some exclusive benefits you won't find anywhere else.
Here's what you get when you drive home a nicer, newer vehicle from Napa Chrysler Jeep Dodge Ram Volvo Kia:
1. You Have The Right To A No Bully Car Buying Experience: Napa Chrysler Jeep Dodge Ram Volvo Kia is a "Fear-Free" Zone. There's no need to be stressed out or worried about getting a good deal or about the car buying process. In fact at Napa Chrysler Jeep Dodge Ram Volvo Kia we work hard to make buying a car fun. To take the stress and hassle out of negotiating a car deal, I created my "No Bully Buying Process". You don't have to negotiate the best price for your car; instead I'll give you a proposal with all the details. You can look at the proposal and decide whether or not it makes sense for you. If not, you make a recommendation and I'll tweak the proposal based on your feedback. It's as simple as that.
2. You Have The Right To A Clean Car For Life: All my vehicles come with a free "Right To A Clean Car For Life" guarantee. That means you won't have to worry about your car losing its new car look and feel. Ever. The "Right To A Clean Car For Life" guarantee is included on all of my vehicles!
3. You Have The Right To Love Your Car: Sometimes you love a car when you drive it off the lot but then something happens. Maybe the seat just isn't right or your neighbor buys a car in the same exact color... with most dealers you're stuck. I don't like to leave my friends high and dry so I created my "Love it or Trade It Guarantee". It's simple: if you don't love your car after you drive it home... come back and we'll find you one you do love.
4. You Have The Right To The Most Money For Your Trade: Getting the most for your old car is important. It can impact the deal significantly and that's why most dealers are very sneaky and cheap when it comes to appraising and valuing your trade. I don't like that so I created my "Transparent Trade Appraisal Process". You'll be involved in your trade appraisal and we'll be completely open about the process. Together we'll come up with what's fair and make sure you get what your car is really worth.
5. You Have The Right To A Fair & Easy Credit Approval Process: I know that bad things happen to good people and that dealing with tough credit challenges can be embarrassing and stressful. That's why I create my "For The People Credit Approval Program". I have valuable relationships that I've built with special lenders and funding sources that can help me solve even the toughest credit situations and have you driving a nicer, newer vehicle today. Hold your head up high... I've got you covered.
For the People Promise
I am on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I'm fighting for you. At Napa Chrysler Jeep Dodge Ram Volvo Kia we believe everybody deserves to drive a nicer, newer car. And we are dedicated to solving problems first and making money second.
I am a firm believer that if you treat people with courtesy and educate them with the most complete information available, they will be empowered, they will be more informed and they will become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that is what I am promising. I am not in business to sell cars and make a quick buck. I am in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect... a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Patrick Smorra... and I am A Dealer FOR The People.
Napa Chrysler Jeep Dodge Ram Volvo Kia
333 Soscol Ave
Napa CA 94559
Call (888) 229-4234 or (707) 224-3166 to make a VIP appointment today.
If you find an experience that's better at any other dealership just tell me your story in writing and I will give you a free dinner at Filippi's Pizza Grotto!