
Car Buyer's Bill of Rights
Buying a car can make some people nervous. It's scary out there. That's why I created my Car Buyer's Bill of Rights. When you buy a car from Napa Chrysler Jeep Dodge Ram Volvo Kia it's a whole different world than when you buy somewhere else.
Shopping at my store is fun and worry free because when you're here, you're entitled to some exclusive benefits you won't find anywhere else.
Here's what you get when you drive home a nicer, newer vehicle from Napa Chrysler Jeep Dodge Ram Volvo Kia:
1. You Have The Right To A No Bully Car Buying Experience: Napa Chrysler Jeep Dodge Ram Volvo Kia is a "Fear-Free" Zone. There's no need to be stressed out or worried about getting a good deal or about the car buying process. In fact at Napa Chrysler Jeep Dodge Ram Volvo Kia we work hard to make buying a car fun. To take the stress and hassle out of negotiating a car deal, I created my "No Bully Buying Process". You don't have to negotiate the best price for your car; instead I'll give you a proposal with all the details. You can look at the proposal and decide whether or not it makes sense for you. If not, you make a recommendation and I'll tweak the proposal based on your feedback. It's as simple as that.
2. You Have The Right To A Clean Car For Life: All my vehicles come with a free "Right To A Clean Car For Life" guarantee. That means you won't have to worry about your car losing its new car look and feel. Ever. The "Right To A Clean Car For Life" guarantee is included on all of my vehicles!
3. You Have The Right To Love Your Car: Sometimes you love a car when you drive it off the lot but then something happens. Maybe the seat just isn't right or your neighbor buys a car in the same exact color... with most dealers you're stuck. I don't like to leave my friends high and dry so I created my "Love it or Trade It Guarantee". It's simple: if you don't love your car after you drive it home... come back and we'll find you one you do love.
4. You Have The Right To The Most Money For Your Trade: Getting the most for your old car is important. It can impact the deal significantly and that's why most dealers are very sneaky and cheap when it comes to appraising and valuing your trade. I don't like that so I created my "Transparent Trade Appraisal Process". You'll be involved in your trade appraisal and we'll be completely open about the process. Together we'll come up with what's fair and make sure you get what your car is really worth.
5. You Have The Right To A Fair & Easy Credit Approval Process: I know that bad things happen to good people and that dealing with tough credit challenges can be embarrassing and stressful. That's why I create my "For The People Credit Approval Program". I have valuable relationships that I've built with special lenders and funding sources that can help me solve even the toughest credit situations and have you driving a nicer, newer vehicle today. Hold your head up high... I've got you covered.
For the People Promise
I am on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I'm fighting for you. At Napa Chrysler Jeep Dodge Ram Volvo Kia we believe everybody deserves to drive a nicer, newer car. And we are dedicated to solving problems first and making money second.
I am a firm believer that if you treat people with courtesy and educate them with the most complete information available, they will be empowered, they will be more informed and they will become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that is what I am promising. I am not in business to sell cars and make a quick buck. I am in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect... a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Patrick Smorra... and I am A Dealer FOR The People.
Napa Chrysler Jeep Dodge Ram Volvo Kia
333 Soscol Ave
Napa CA 94559
Call (888) 229-4234 or (707) 224-3166 to make a VIP appointment today.
If you find an experience that's better at any other dealership just tell me your story in writing and I will give you a free steak dinner.
Sincerely,
Patrick Smorra
A Dealer For The People
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Marcquee Vega - Napa CA
Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I was worried that I would not be able to get a new reliable vehicle at an affordable price. But after I found my car I felt relieved that I could finally have a reliable vehicle to drive my son around in. I was nervous about not being able to afford the car but Napa Chrysler overcame that by getting me the best possible deal on the vehicle I loved at a price I could afford. My whole experience at Napa Chrysler has been an enjoyable one. I feel very comfortable and like that the staff truly cares about my wellbeing. I am very happy.
Sasha Hook - Benicia, CA
Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt scared to buy a car but after I found my car I felt amazing because of Al Thomas. I was worried about car payments but Napa Chrysler overcame that by honesty and kindness.
Brenda Janovich
Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt frustrated and very disappointed but after I found my car I felt very pleased. I was nervous I would not be able to get financed but Napa Chrysler overcame that by getting me financed and worked hard to get me the best deal possible.
Marcy Franco - Napa, CA
Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt confused on how to pick a car. Also others were just saying what I wanted to hear instead of being honest but after I found my car I felt like I knew that was the car for me and I was super happy and excited. I was not worried about anything because they were honest about it and everything it had in it. I was only worried that they would sell it before I could get it J Napa Chrysler overcame me being nervous just by being honest and super friendly.
Debra Martin - Woodacre, CA
When I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I wanted to trade my Jeep in for another Jeep at a place I like to visit. After I found my new Jeep I felt that I had made the right decision (this is my fifth Jeep!). I was nervous about finances and DMV but Al Thomas and Mark Hobbins put me at ease; everything was taken care of. Napa Chrysler overcame my nervousness by discussing with me that I had nothing to fear, plus Milt and Al replaced my bike rack on my new Jeep!
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When you visit Napa Kia the personal attention you receive will keep you coming back. We are not a large dealership and this allows us to take our time to care for each and every one of our customers. We take pride in the fact we have many repeat customers from all over the Bay Area to include the cities of Fairfield, Vacaville and Vallejo in Solano County. It is an easy drive from from Santa Rosa, Petaluma and the city of Sonoma as well as San Rafael, Novato and Corte Madera in Marin county. We make it worthwhile for our customers that visit us from Marin and Sonoma counties and you will find that once you visit our dealership our exceptional service will have you telling your friends to visit us as well.
You will notice the personal attention from your first visit forward. We pride ourselves on having the ability to provide the personal attention everyone appreciates in today's world while remaining competitive price-wise. We are dedicated to serving you, our customer.
If any further questions remain, give our friendly staff a call toll free at
Napa Kia Serves the Napa Area With New Kia & Used Cars
The staff at our dealership is ready to help you purchase a new Kia or used car in Napa. When you visit our car dealership, expect the superior customer service that you deserve. With years of experience and training, the Napa Kia team will get you into the Kia that was built for you. Get the new or used car by Kia in Napa that you have been dreaming of by calling or visiting us. We are located stone's throw from Vallejo, Vacaville, and Petaluma.
If you're looking for a vehicle to drive on the streets of Napa in style, check out our large inventory of new Kia vehicles featuring the FORTE KOUP, RIO, ROI5, SORENTO, SEDONA, SPORTAGE, 4X4, SOUL, OPTIMA, RONDO, FORTE AND FORTE5. You'll find that we have a vehicle for every need, from getting around town without having to fill the gas tank, to hauling equipment or kids! The service you'll get at Napa's Napa Kia will be second to none! Call us to speak to a friendly salesperson, or stop in and see us at 333 Soscol Ave.
Napa Kia in Napa has many used cars from the top auto manufacturers of today, and we have our mechanics fully inspect the vehicles prior to going on sale. So for a quality used car in Napa visit Napa Kia. Select from pre-owned cars, convertibles, trucks, mini-vans, SUVs, sports cars and more all at one location.
For a low interest car loan in Napa the Napa Kia finance team has you covered. By working with a network of financial institutions, we make our customer's dreams of owning a Kia come true. Get a car loan that you can afford by completing our online finance application.
We offer professional Kia car repair at our state-of-the-art service facility. Napa Kia's car repair experts will diagnose your vehicle's problem and make a repair as quickly as possible. Schedule your Kia maintenance and repairs by completing our online service application . Napa Kia also has a stocked inventory of Kia genuine parts and accessories to repair your car, truck or SUV. Our authentic parts will keep your vehicle running like new for many more miles to come.
We hope to have the opportunity to meet you soon at our greater Napa Kia dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Call Napa Kia today or stop by our dealership located at 333 Soscol Ave.
KEYWORDS: FORTE KOUP RIO ROI5 SORENTO SEDONA BORREGO SPORTAGE 4X4 SOUL OPTIMA RONDO FORTE FORTE5 USED CAR TRUCK VAN MINIVAN SUV CROSSOVER AUTO SALES TRUCK SALES