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A Car Dealership FOR The People

A Dealership For The People

Car Buyer's Bill of Rights

Buying a car can make some people nervous.  It's scary out there. That's why I created my Car Buyer's Bill of Rights. When you buy a car from Napa Chrysler Jeep Dodge Ram Volvo Kia it's a whole different world than when you buy somewhere else.

Shopping at my store is fun and worry free because when you're here, you're entitled to some exclusive benefits you won't find anywhere else.

Here's what you get when you drive home a nicer, newer vehicle from Napa Kia:

1.      You Have The Right To A No Bully Car Buying Experience:  Napa Chrysler Jeep Dodge Ram Volvo Kia is a "Fear-Free" Zone.  There's no need to be stressed out or worried about getting a good deal or about the car buying process.  In fact at Napa Chrysler Jeep Dodge Ram Volvo Kia we work hard to make buying a car fun.  To take the stress and hassle out of negotiating a car deal, I created my "No Bully Buying Process".  You don't have to negotiate the best price for your car; instead I'll give you a proposal with all the details.  You can look at the proposal and decide whether or not it makes sense for you.  If not, you make a recommendation and I'll tweak the proposal based on your feedback.  It's as simple as that.

2.      You Have The Right To A Clean Car For Life:  All my vehicles come with a free "Right To A Clean Car For Life" guarantee.  That means you won't have to worry about your car losing its new car look and feel. Ever.  The "Right To A Clean Car For Life" guarantee is included on all of my vehicles!

3.      You Have The Right To Love Your Car:  Sometimes you love a car when you drive it off the lot but then something happens.  Maybe the seat just isn't right or your neighbor buys a car in the same exact color... with most dealers you're stuck.  I don't like to leave my friends high and dry so I created my "Love it or Trade It Guarantee". It's simple: if you don't love your car after you drive it home... come back and we'll find you one you do love.

4.      You Have The Right To The Most Money For Your Trade:  Getting the most for your old car is important.  It can impact the deal significantly and that's why most dealers are very sneaky and cheap when it comes to appraising and valuing your trade.  I don't like that so I created my "Transparent Trade Appraisal Process".  You'll be involved in your trade appraisal and we'll be completely open about the process.  Together we'll come up with what's fair and make sure you get what your car is really worth.

5.      You Have The Right To A Fair & Easy Credit Approval Process: I know that bad things happen to good people and that dealing with tough credit challenges can be embarrassing and stressful.  That's why I create my "For The People Credit Approval Program".  I have valuable relationships that I've built with special lenders and funding sources that can help me solve even the toughest credit situations and have you driving a nicer, newer vehicle today.  Hold your head up high... I've got you covered.

For the People Promise

 

I am on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business.  I'm fighting for you.  At Napa Chrysler Jeep Dodge Ram Volvo Kia we believe everybody deserves to drive a nicer, newer car.  And we are dedicated to solving problems first and making money second.

I am a firm believer that if you treat people with courtesy and educate them with the most complete information available, they will be empowered, they will be more informed and they will become your customers for life.

Bottom line, you deserve to be treated with respect and honesty when buying a car.  And that is what I am promising.  I am not in business to sell cars and make a quick buck.  I am in business to sell cars to find great people who will stay with me for life.

I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect...  a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.

My name is Patrick Smorra... and I am A Dealer FOR The People.

 

Napa Kia

333 Soscol Ave

Napa CA 94559

 

Call (888) 229-4234 or (707) 224-3166 to make a VIP appointment today.

 

If you find an experience that's better at any other dealership just tell me your story in writing and I will give you a free steak dinner.

  

Sincerely,

Patrick Smorra

A Dealer For The People

 

 

In need of a new Kia? Or a pre-owned car, truck SUV or van? Would you like somebody that will take the time to explain your financing options on your vehicle purchase? Do you need a factory trained master technician to insure you receive factory authorized vehicle maintenance, repairs and service?  Or maybe you are looking for a specific genuine Kia part or accessory? You're in luck. Napa Kia supplies all of the above and does so with excellence.  Please feel free to contact any one of the managers below at their direct line and they will answer any question you may have.  And if we can not answer your question we will find out the answer and call you back.

Napa Kia in Napa is a family owned business since 1995.  We are here to provide for all of your automotive needs.  Please visit us at 333 Soscol Ave, Napa CA 94559.  We look forward to assisting you in the purchase and financing of your new or pre-owned vehicle.  You will enjoy our committment to customer service over time and our ability to keep your vehicle running strong with exceptional service and a wide selection of parts to inlcude a full line of Mopar parts and accesories.   When you visit Napa Volvo Chrysler Jeep Dodge Kia the personal attention you receive will keep you coming back.  We are not a large dealership and this allows us to take our time to care for each and every one of our customers.  We take pride in the fact we have many customers from Solano, Sonoma and Marin counties that travel to Napa in order to take advantage of our exceptional service.  You will notice the personal attention from your first visit forward.  We pride ourselves on having the ability to provide the personal attention everyone appreciates in today's world while remaining competitive price-wise.  We are dedicated to serving you, our customer.

If any further questions remain, give our friendly staff a call toll free at (888) 229 - 4234 or local (707) 224-3166 and we will gladly assist you. Napa Volvo Chrysler Jeep Dodge Kia strives to be your one stop shop for all your automotive needs!  You won't do better anyplace else!

Sincerely,

Patrick Smorra
General Manager
patrick@napaautodealer.com

Mark Hobbins, General Sales Manager (707) 261-8826 direct line mark@napaautodealer.com 
Al Thomas, Sales & Finance Manager (707) 261-8825 direct finance@napaautodealer.com
Brian Grosenheider, Service Manager (707) 261-8833 direct line brian@napaautodealer.com
Richard Johnson, Parts Manager (707) 261-8814 direct line parts@napaautodealer.com


KEYWORDS:  FORTE, KOUP, RIO, ROI5, SORENTO, SEDONA, BORREGO, SPORTAGE, 4X4, SOUL, OPTIMA, RONDO, SPECTRA, SPECTRA5, USED CAR, USED TRUCK, VAN, MINIVAN, SUV, CROSSOVER, AUTO SALES, TRUCK SALES, KIA TECHNICIAN, KIA REPAIR, KIA WARRANTY, KIA TRANSMISSION, KIA PARTS, NAPA KIA REPAIR, KIA SERVICE, KIA APPOINTMENTS, KIA CAR PARTS, KIA CAR SERVICE, KIA SERVICE,  

Hear What Our Customers Have to Say

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt okay to come in and do business and after I found my car I felt very good about the whole thing.  I was not worried or stressed and Napa Chrysler Jeep Dodge Ram Volvo Kia was very friendly.

Carl and June Kinley,Napa CA

I was unsure of how my car buying experience would go before I visited Napa Chrysler Jeep Dodge Volvo Kia. I knew car salesmen had a bad reputation and I was hoping not to have to deal with that. My fiancé and I quickly connected with Phil and Mark and really enjoyed our experience. We visited Kia of Santa Rosa and Kia of Fairfield and left unhappy, offended and felt the salesmen were very dishonest and ready to take advantage of anyone they could. Paying too much for the car I wanted and not enjoying the experience of buying my first car worried me but Napa Kia overcame that by making us feel at ease from the moment we walked on the lot. Their customer service is outstanding. I enjoyed my experience so much that when I left I felt like I had made new friends. Thank you so much for everything!

Amanda Grube Napa CA

Before I visited Napa Chrysler Jeep Dodge Volvo Kia I felt dubious that we'd find a good deal but after I found my car I felt that the small pickup we looked at would meet our needs and we were offered a fair price and thoughtful advice.  I was worried about getting a good trade-in offer on the little sporty car we had been fond of but Napa Chrysler Jeep Dodge Volvo Kia overcame that by recognizing that the trade-in was readily marketable because they had recently sold one much like it.


Tom Hoyt, Geyserville CA

When I visited Napa Chrysler Jeep Dodge Volvo Kia I felt afraid that a car dealer would see a single mom coming and give me the worst deal possible. How could I hold my own in negotiating with these men in their world? But after I found my car I felt like someone (Al) was listening to what I needed, a reliable car that would not become a money pit, and relieved when he found the solution. A car on sale with a life time guarantee. Never again would I go through four transmissions like I did with a Honda! I was worried about being taken advantage of but Napa Chrysler Jeep Dodge Volvo Kia overcame that because they listened to my needs and fears and took good care of me. Thank you!

Joan Wildasin Benecia CA

Before I visited Napa Chrysler Jeep Dodge Volvo Kia I felt under the gun to find a car.  When I came in the salesman made me feel so calm. After I found my car I felt in good hands and I loved it.  I was nervous about not being able to get a car but Napa Chrysler Jeep Dodge Volvo Kia overcame that by working with me and helping pick the right car.

Darrell McElvane,Vallejo CA

I was nervous about buying a new car before I visited Napa Chrysler Jeep Dodge Volvo Kia and was fed up with other used car dealers and their tricks. After I found my car I felt relieved? Edward Chow was great! He had much patience and helped me explore all of my options. I was stressed about the purchase of a new car and my financial situation but Napa Chrysler overcame that by working with me to make the numbers work, having extreme patience and truly explaining any and all options to find the right car for me. Napa Chrysler Jeep Dodge Volvo Kia is the best!

Mark Golick St. Helena CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt scared to buy a car but after I found my car I felt amazing because of Al Thomas.  I was worried about car payments but Napa Chrysler overcame that by honesty and kindness.


Sasha Hook,Benecia CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia, I hadn't been car shopping for eight years. I expected the stereotypical car sales tactics, but Milt and Joe were the consummate professionals and my experience there was truly a "no bullying" one. I was also worried that I wouldn't receive a fair value for my trade-in, but Al made me a fair offer and I drove off in my new car a satisfied customer.

Jason Lewis Napa CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I felt confused on how to pick a car.  Also others were just saying what I wanted to hear instead of being honest but after I found my car I felt like I knew that was the car for me and I was super happy and excited.  I was not worried about anything because they were honest about it and everything it had in it.  I was only worried that they would sell it before I could get it.  Napa Kia overcame me being nervous just by being honest and super friendly.


Marcy Franco,Napa CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I was skeptical from prior other dealer experience but after I found my car I felt happy.  I was nervous about cost but Napa Chrysler Jeep Dodge Ram Volvo Kia overcame that by working within my budget and locating a car in our price range.


Staci O?Kelley,Napa CA

Before I visited Napa Chrysler Jeep Dodge Ram Volvo Kia I thought that I would not be able to purchase a truck because I owed too much on my car but after I found my car I felt that it was possible to make a fair and reasonable trade/purchase.  I was worried about the amount of $$ I owed on my Charger and its low "Blue Book" value.  Napa Chrysler Jeep Dodge Ram KIA Volvo overcame that by giving me a generous appraisal of my car and finding me exactly the type of truck I needed; keeping my payments approximately the same as my car payments.

Shawn Dellinger,American Canyon, CA

Contact Information

Napa Kia - San Francisco Bay Area Kia Dealer

333 Soscol Avenue

Napa, CA 94559
sales Sales:
(888) 229-4234
service Service:
(707) 224-8221
parts Parts:
(707) 224-6684
fax Fax:
(707) 258-1137

Hours

  • Monday: 9:00am-7:00pm
  • Tuesday: 9:00am-7:00pm
  • Wednesday: 9:00am-7:00pm
  • Thursday: 9:00am-7:00pm
  • Friday: 9:00am-7:00pm
  • Saturday: 9:00am-7:00pm
  • Sunday: 10:30am-6:00pm